Last updated: April 6, 2026
Neleb Jewelry operates this store and website to provide you with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from nelebjewelry.com.
Personal Information We Collect
When you interact with our Services, we collect certain information to fulfill your orders and improve your experience:
- Contact Details: Name, shipping address, billing address, phone number, and email.
- Financial Information: Payment card details and billing information (processed securely through our payment partners; we do not store your full card numbers).
- Transaction Information: Items viewed, cart activity, and purchase history.
- Device Information: IP address, browser type, and usage data collected automatically via cookies.
How We Use Your Information
We use your data for the following essential purposes:
- Order Fulfillment: To process payments, arrange shipping, and provide order updates.
- Customer Support: To respond to your inquiries and manage returns or exchanges.
- Marketing: If you opt-in, to send you updates about new jewelry collections or promotions.
- Security: To detect and prevent fraudulent transactions.
Disclosure of Information
We only share your information with trusted service providers that enable our store to function:
- Hosting & Infrastructure: Our website is hosted on secure servers provided by Banahosting.
- Payment Processors: We use secure third-party gateways (such as PayPal or Stripe).
- Logistics: We share your name and address with shipping carriers to deliver your jewelry.
- Legal Compliance: We may disclose information if required by law or to protect our rights.
Cookies and Tracking
We use cookies to keep track of your shopping cart and to understand how visitors navigate our site. You can manage your cookie preferences through your browser settings.
Data Security and Retention
We implement industry-standard security measures to protect your personal information. We retain your data only for as long as necessary to provide you with our Services and comply with legal or tax obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of your data.
- Opt-out of marketing communications at any time.
Contact Us
If you have questions about our privacy practices or wish to exercise your rights, please contact us at: Email: Nelebjewelry@gmail.com